Nairobi, Kenya – July 19th, 2024– Equity Bancassurance Intermediary Ltd and Equity Life Assurance (Kenya) Ltd, emerged as top achievers at the 2024 Insurance Awards, held at the JW Marriott Hotel in Nairobi. Organized by Think Business Limited, this event celebrates excellence and innovation in Kenya's insurance sector.
Equity
Bancassurance Intermediary Ltd, recognised as the Overall Best Bancassurance
Intermediary Ltd, clinched multiple accolades, reinforcing its position as a
bancassurance leader in the industry:
·
Overall Best Bancassurance
Intermediary Ltd - Winner: Recognized for its
comprehensive approach and outstanding performance across various metrics.
·
Most Customer-Centric
Bancassurance Intermediary - Winner:
Honored for its commitment to customer satisfaction and enhancing the client
experience.
·
Best Bancassurance
Intermediary in Technology Application - Winner:
Acknowledged for leveraging technology to innovate and improve service
delivery.
·
Best Bancassurance
Intermediary in Life Products - Winner:
Commended for excellence in developing and offering life insurance products
that meet diverse customer needs.
·
Best Bancassurance
Intermediary in Non-Life and Non-Embedded Products - 1st
Runners Up Acknowledged for excellence in non-life insurance products and
services.
·
Chief Executive Officer (CEO) of
the Year - Winner:Angela Okinda, Managing Director,
Equity Life Assurance (Kenya) Limited. Awarded for business excellence and
outstanding performance, people and thought leadership, corporate governance, innovation
and strategy execution
·
Life Insurer of the Year
Category - Winner:Equity Life Assurance
(Kenya) Limited. Recognized
for leadership in the industry; through innovation in product offerings,
thought leadership, financial soundness, enhancing stability through adoption
of strong risk management policies as well as good corporate governance
·
Most Customer-Centric
Underwriter - Life - Winner:Equity Life Assurance
(Kenya) Limited. This award recognized unique and relevant product
innovation and offering, customer-centric servicing excellence as well as seamless
use of technology and digital applications.
·
Best Insurance Company in
Corporate Social Responsibility Category - Winner:Equity
Life Assurance (Kenya) Limited. Awarded for impact on people and
communities through corporate social activities across the country with
diversity and innovation, delivered through a well-organised foundation and in
a sustainable manner.
·
Claims Settlement Award - Life
Assurance Category - 1st Runner-Up: Equity
Life Assurance (Kenya) Limited. Awarded for ease and customer centricity in
the claims management process, speed of settlement of claims and governance.
The
awards ceremony, now in its 14th year, highlighted the pivotal role of thought
leadership, innovation, stability, and customer focus within the insurance
sector. Entries were rigorously evaluated by a panel of expert judges,
assessing financial performance, innovation in product development, risk
management practices, corporate governance, and social responsibility
initiatives.